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Advisors      
Advisors
 
Richard Cross
An Organisation Development exponent by education, Richard Cross started his career with responsibility in Xerox (UK) for Management and Leadership Development where he ran Assessment Centres,designing and conducted effectiveness modelling on several management roles. He then moved to a Personnel Management role, piloting the use of Psychometric Testing to professionalise Sales recruitment skills and managing field sales inducion and training.
 
Richard gained international experience as Human Resource Development Manager covering Africa, Eastern Europe, and India. As part of the Xerox expansion into Eastern Europe as the Berlin Wall collapsed Richard initiated strategic development programmes centred around succession planning and skill building in a unique campaign recruiting 10 multi-lingual expatriate Country General Managers. In 1991 he then became responsible for Business Assessment and Strategic Benchmarking for Xerox Europe. In this period along with co-founder David Venables he designed and deployed an internal Best Practice Process featured in Fortune magazine as well as making a key contribution to the successfull Xerox application for the first ever European Quality Award.
 
Richard worked externally with a wide variety of leading organisations including several Quality Award winners. He conducted an action research project in licencing TQM techniques to China and Hong Kong SME's. He then progressed to responsibility for Knowledge Mangement as part of Xerox Global Services where he also specialised in Change Management support to Sysyems Integration Projects.
 
Richard's core interests are in helping organisations adjust to the connectivity challenges and collaboration opportunities afforded by technology and the increasingly invisible hand of networks.
 

Advisors

 

Dr James Shanahan    

James has spent the last 20 years developing and researching cutting-edge information management systems to harness information retrieval, linguistics and machine learning. He recently founded the Church and Duncan Group (CDG), a data consultancy firm whose clients include some of the leading search firms in the US.

 

More recently James was Chief Scientist at Turn Inc. where he focused on the development and deployment of an online ad targeting system (CPA/CPC/CPM-based) in a principled and measured way that leveraged advanced statistical and machine learning techniques.

 

These responsibilities included leveraging the entire reservoir of data assets in order to develop methods for identifying key optimizations, deploying relevant analytical tools and improving the user experience. James was Principal Research Scientist at Clairvoyance Corporation where he led the Knowledge Discovery from Text Group.

 

Before that he was a Research Scientist at Xerox Research Center Europe, where, as a member of the Co-ordination Technologies Group, he developed Document Souls, a patented document-centric approach to information access. In the early 90s, he worked on the AI Team within the Mitsubishi Group in Tokyo.

 

James has published 6 books and over 50 research publications in the area of machine learning and information processing. James received his Ph.D. in engineering mathematics from the University of Bristol, U. K. and holds a bachelor of science degree in computer science from the University of Limerick, Ireland.